Let’s connect

Enrollment help, billing clarity, claims assistance and more — get the support you need with ease.

Here to help

We are here to support you on your healthcare journey, including plan information, ID cards, provider networks and more.

Vault Customer Service
Phone: (877) 958-2109
Email: [email protected]

Vault’s dedicated agents are available Monday through Friday, 8:00 am – 5:00 pm CST.

If you need help with…	Provider	Contact information
Plan information, claims, eligibility, ID cards, provider networks and member portal	Vault Customer Service	Phone: (877) 958-2109 Email: [email protected] Claims: [email protected]
Prescriptions and medications	FairosRx	Phone: (833) 464-9600 Email: [email protected] Web: FairosRX.com
PHCS network providers	MultiPlan	Select the MultiPlan Limited Benefit Network. Web: ProviderSearch.MultiPlan.com
Telehealth	CleverHealth	Download the app for support. Web: CleverHealth.ai
Member mobile app	Benefits Hero	Email: [email protected] Web: MembersHQ.com